The promotions described herein are exclusively available for transactions that meet ALL of the following criteria (referred to as "Qualified Purchases"):

1.1 Purchase must be completed and payment fully processed by 11:59 PM Pacific Standard Time (PDT) on April 28, 2024. Transactions subject to return, refund, order cancellation, or chargeback are not eligible.

1.2 Purchases must be made through selected retailers: (i) Roborock’s official store (https://us.roborock.com); (ii) Roborock’s official store on Amazon.com; and (iii) other (Roborock's official stores).

1.3 Purchase must be for specified models of new products as listed: S8 MaxV Ultra, S8 MaxV Ultra with Refill Drainage System, S8 Max Ultra, S8 Max Ultra with Refill Drainage System.

1.4 The purchaser must be able to provide a valid proof of purchase to claim gift or extended warranty, including order ID and Serial Number.

1.5 The purchaser must be a legal resident of the United States of America.

1.6 The purchaser must be at least 18 years of age at the time of purchase.

1.7 The purchaser must agree to these Terms and Conditions in full.

This Warranty gives the purchaser the express limited warranty rights within the warranty period, subject to the Roborock Limited Warranty (referenced at https://us.roborock.com/pages/service-warranty). To the extent of a conflict between the Terms and Conditions and Roborock Limited Warranty, the Terms and Conditions will prevail to the extent of such conflict.

2.1 STANDARD WARRANTY PERIOD AND EXTENDED WARRANTY PERIOD

The standard warranty period of the new Roborock product is 1 year.

For customers who purchase S8 MaxV Ultra from selected retailers before Dec 31, 2024, Roborock will provide you with 4 year extended warranty (value $419) for free, which will bring the total period of coverage to 5 years.

For customers who purchase S8 Max Ultra from selected retailers before Dec 31, 2024, Roborock will provide you with 2 year extended warranty (value $199) for free, which will bring the total period of coverage to 3 years.

2.2 STATEMENT FOR WARRANTY

If the customer, for any reason, are not satisfied with the order, the customer may return it for a full refund; provided: (i) the return is made within thirty (30) days of delivery; and (ii) the merchandise is returned in the same condition as originally received by the customer, inclusive of all original packaging and accessories.

In the event that the Product fails or underperforms due solely to defects in materials or workmanship within the applicable warranty period, Roborock, at its sole discretion, shall either: (i) Repair the defective Product; (ii) Replace the defective Product with a refurbished unit that has identical or equivalent functionality, or one that is of similar or higher value; or, (iii) issue a full or partial refund reflecting the Product’s depreciated value.